Vyacheslav An

What challenges do businesses face in times of crisis? How to cope with them and perhaps even grow. These questions, as well as on the innovation potential and development strategy in a pandemic period, will tell the general manager of the development and implementation of innovations in the cosmetology clinic "Charm" Vyacheslav An .   - Vyacheslav, how did your clinic survive the crisis many faced during the pandemic? Do you, as a general manager, have any secrets? Vyacheslav An: I came to aesthetic medicine from a trucking company. It was a challenge in a way, but it worked out. So now, in difficult economic times, we have strengthened our strengths and abandoned weaknesses. And the main accent in all decisions is innovation. We should not be afraid of crisis because it transforms rather than destroys. It rejects unsustainable business models and helps those whose time has come to be born.  For example, during the lockdown, we replaced the CRM system. And now, the CRM a...